Sunday, March 9, 2014

“If You Could Reapply For A Second Time For The Same Position… That’d Be Grrrreat.”

I know!  Another gap in posting.  But I am back… again!
The past few weeks have been quite the interesting experience at my job.  I’ll have to break this down into two posts perhaps but I’ll just write about what’s affecting me directly in this entry.
It actually began several months ago.  My company has decided to change the layout of my department and because of that, I had to reapply for the same exact position I’ve been in for the previous few years.  Nothing was changing about the position but because they were redoing the structure of that aspect of the business, I had to prove my worthiness to stay on (I guess).  That was kind of insulting, in my opinion, but whatever.  My supervisor was a good guy and his manager had known me for most of my career there so it wasn’t as if I was overly worried about getting hired.
I go for the interview and a short while later, the manager – let’s call this person Lester – contacted me to tell me that I would be staying on in the department but since the reorganization was taking place, there was only one full-time position available.  Doesn’t sound too bad but there were two full-timers vying for the position – a coworker and myself.  We had been under the impression that there were two full-time positions but it turns out we were wrong.  Long story short, my coworker took an assistant supervisor position that was available in the reorganized department and I took the full-time spot.  That was last August.
My supervisor, meanwhile, was told he wouldn’t be staying on when they redid the department and so we got a new supervisor around September of 2013.  Besides the changing of the supervisors, however, nothing changed.  My coworker who got the promotion experienced no change in duties and pay (as far as I know).  It was basically all paperwork.
Fast-forward to around January and we were told that we would have to re-apply AGAIN for our spots.  Our department would be finally making the real reorganized structure they had been laying out since last fall: now there would be different pay structures, different bonuses, different uniforms, etc., etc.  Now our interviews would be with our new supervisor (who we had only known for a few months and who came in with his own way of doing things).  There was nothing wrong with the new supervisor but he had more of a used car salesman mentality and that was different from how we had been trained to interact with our customers, which seemed to be good enough for our department to hit our revenue goals for most of my time in the store.
Our newest part-timer was determined to stay on in the department and began memorizing everything he/she could.  In just a few short weeks, he/she had absorbed as much product knowledge as he/she could.  It was quite impressive and he/she blew me away.  I, however, had more of a blasé attitude about the whole thing.  I had been there for years and if I got the spot, great.  If I didn’t, whatever.  I kind of was looking for an excuse to do something else, I guess.
I mean, I knew my products and I knew how to talk to customers and I knew how to fix most of my own issues.  In my time at this job, I even had managers who didn’t want to deal with my department’s customer issues come to me to resolve problems.  I wasn’t the best but I seemed to be fairly relied upon and looked upon favorably by most of my store’s managers through the years.  So, I was probably the most relaxed person going into these new interviews out of everyone.
(I should point out that I did need a job but I wouldn’t have been devastated if I didn’t get hired on.)
The new interviews were quickly approaching.  Things were getting serious now.  However, even before we were supposed to interview with our supervisor, my newest part-timer was told that he/she was going to have a second interview at another store with other department managers and corporate managers.  He/she was the only one who was told about such a meeting.  The other full-timer and myself were not.  When we went in for our first interview nothing was mentioned about a second interview.  Other than that, my interview went swimmingly.
A week passed with no word on if I got the spot.  I was leaving on a vacation the following week and just before I left the part-timer told me that he/she got a spot on the new team (which was awesome for him/her.  I was totally excited for him/her because he/she deserved it.).  Yet, no word still about my situation, but I wasn’t completely stupid.  I knew as soon as the part-timer got their second interview BEFORE even having their first and the rest of us didn’t receive the same that we didn’t get on the new team.
I wasn’t upset about the situation but I felt more insulted than anything.  For one thing, my supervisor knew I was going on vacation but I still hadn’t heard any word about the application.  Then you schedule a secondary interview with our coworker before their first interview and you don’t think it’d look suspicious to the rest of us?  Plus, like I said, we were doing pretty good as a team month after month.  We were part of the reason the company felt they should reorganize the department structure thanks to how good we were doing.  So we’re good enough to warrant a restructure but not good enough to stay on?
I go on vacation and while I’m on vacation, I hear that the part-timer was the only one who got hired on to stay in the department.  Not that anyone knew if I got a spot but I was 99% sure I hadn’t.  I came back from vacation and even though I had been back for three days and the first day of training for the part-timer was the following day, I still hadn’t heard anything from my supervisor.
Finally, I had to TEXT my supervisor to find out.  He told me to call him and over the phone he told me that there was a lot of talented competition and that I wouldn’t be staying on in the department.  I guess I handled it better than most since, like I’ve said again and again, I knew this was happening for weeks by this point and I’m not stupid.  I had been thinking about what I wanted to say to my supervisor but when the time came to actually receive the news, I thought, “What’s the point?”  The decision had been made and my coworker who hadn’t received a spot had been sticking it to the supervisor enough for the both of us.  It was best to just move on.  And that was that.  It was pretty disappointing that my supervisor couldn’t have the spine to tell me to my face if I got the spot or not but HEY, that’s the kind of new management my company wanted for the reorganization.  Hope that works out for them (since that probably didn’t come across in text – that was supposed to be sarcasm).
Since then I’ve actually never been happier going into work.  There’s a great freedom in knowing I won’t have to deal with the same issues and the same people and the same questions day after day.  I can handle the grumpy customers better and I just go in and do what I can but I don’t stress about stupid bullshit any more.  I do have options other than termination but I’ll get into that in another entry.  I’ll also get more into how I’m feeling as my time in the department is coming to a close in another entry.  I’ll also talk about the fallout from the shake-up in another entry.  This has been long enough.  Suffice it to say, the bumbling rollout of this transition – from last fall to now – is pretty typical of my company’s rollouts.  They seem incapable of doing anything coherently.  It’s truly an amazing feat for such a large company.
More soon from the frontlines...