My apologies to Edwin Starr for that terrible rip-off of ‘War’ in the subject line. Now that that’s out of the way, onto the entry!
is always nice when your job can manage to surprise you. It’s very easy to become skeptical when
you’ve been with the same company for several years or so, and sometimes this
leads you to think that you’ve seen and heard it all when it comes to your
company or, at the very least, your position within the company. This is especially true for me when it comes
to all the trainings I have been apart of with my current job.
me begin by saying that I appreciate a job that’ll train their employees so
they know what they’re talking about.
There are places where you go in and you feel like you might as well
just look up the info on your smartphone instead of ask the employees for help. That’s not the fault of the employees, but
the employers. So, it is cool that my
job decides to actually try to train us in the stuff we’re selling.
there’s a fine line between being well trained and training harder than a
surgeon would be trained. Sometimes my
job goes a bit overboard with all the trainings. Between the computer-based training, the one-on-one trainings
with managers, the department trainings every other month, the larger corporate
trainings we get sent to, and the one-on-one vendor trainings, it’s all a bit
much and it often feels like everyone’s tripping over each other’s feet. You get all the information drilled into
your head again and again and it’s hard to resist the urge to just tell the
trainer, “I GOT IT THE FIRST TEN TIMES I WAS TAUGHT THIS!”
mean, really, it’s not like we’re training to go deep undercover to infiltrate
becomes very repetitive and it’s amazing how certain trainings might change
ever so slightly, but the managers – who must be used to working with some
truly dumb as hell people – feel the need to go over the same things again and
again in excruciating detail. They
always have this worried look on their face like, “Oh, dear lord, I hope this
is sinking in for him. He looks so lost
as I’m explaining this to him!” When,
in reality, I’m not lost – just amused at their ridiculous repetition. I’m not the world’s smartest guy but I can
grasp simple facts and instructions. If
I don’t have a sarcastic smile on my face when somebody tries to ‘train’ me on
something, then in my mind I’m going into autopilot and I only hear a
why, when I get sent to a training and I’m not bored and the trainer is cool,
funny, and laidback, I’m genuinely pleasantly surprised. This was the case earlier in the year when I
was sent to one such training for a week.
I’ve been to one or two similar trainings and it’s always torture. The only bright spot is that I get away from
customers for a few days. This
training, however, was fast-paced and totally laidback. The trainer still seemed to spout the
company line and praised everything our company did, which I somehow refrained
from rolling my eyes, but she was easy-going and funny. Sure, I didn’t learn anything new, per say,
during the entire week that I hadn’t already known, but it was still enjoyable.
since when I was first hired was I as impressed with anything this company had
to show me in the way of training. I just
hope we don’t go backward and revert to the old style of training within a year.
nameless trainer, thank you! You’ll
never know how much you alleviated my apprehension about that week. If I had to be stuck relearning everything I
already knew, I’m glad it was with your class.
More soon from the frontlines...